FAQ

What should I check first?

Choose a tool for your surface and follow its care and cleaning instructions.

Where are sizes and specifications listed?

Review the specifications for the product and its selected option.

Are multiple options available?

Any listed color, size or configuration can be selected on the product page.

How do I order?

Choose an available item and configuration and check your cart. Contact us for checkout questions.

Where is shipping free?

Standard shipping is free to the contiguous United States and DC, with no minimum.

How long does delivery take?

Allow 1–3 business days for handling and 3–4 for transit, totaling 4–7 business days.

How do I track my order?

Check your dispatch email for tracking. Email [email protected] if you need help.

How do I request a return?

Email [email protected] within 30 days after delivery for instructions.

What if my order arrives damaged?

Send your order number and photos of the item and packaging to [email protected].

How can I contact support?

Email [email protected] with your order number or the product name and selected option.